Sub-processors

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These are the companies that process personal data for YOM, as described in our Data Processing Addendum and Privacy Policy. Each is bound by written data-protection terms.

Our group companies

YOM is run by three companies in the same group. Which one you deal with depends on where you are. For a business account, that is the country of the business's billing address.

  • India: Aapastech Private Limited (CIN U72900DL2022PTC395508; registered office 8/3, 2nd Floor, Roop Nagar, Delhi 110007, India). It is the data fiduciary for your personal data under Indian law.
  • European Union and United Kingdom: Aapastech OÜ (registry code 16453146, VAT EE102489493, Tornimäe tn 3 // 5 // 7, 10145 Tallinn, Estonia). It is the controller of your personal data under the GDPR and the UK GDPR.
  • Everywhere else: 14818032 Canada Inc. (Burlington, Ontario, Canada). It is the controller of your personal data.

The three companies share engineering, hosting and support, and each processes personal data for the others under a written intra-group agreement. In this document “YOM”, “we” and “us” mean whichever of them you deal with.

The three companies share engineering, hosting and support under a written intra-group agreement. Aapastech Private Limited and 14818032 Canada Inc. do the processing: each is the other’s sub-processor, and both are sub-processors of Aapastech OÜ, which contracts with customers in the European Union and the United Kingdom.

Group companies that process data for each other
ProviderWhat it does for YOMData involvedLocation
Aapastech Private LimitedGroup company. Engineering, hosting operations, support and billing for YOM. Sub-processor for customers who contract with 14818032 Canada Inc. or Aapastech OÜCustomer Data and Account Data, as each task needsIndia (registered office 8/3, 2nd Floor, Roop Nagar, Delhi 110007)
14818032 Canada Inc.Group company. Engineering, hosting operations, support and billing for YOM. Sub-processor for customers who contract with Aapastech Private Limited or Aapastech OÜCustomer Data and Account Data, as each task needsCanada (Burlington, Ontario)
Aapastech OÜGroup company. Contracting party for customers in the European Union and the United Kingdom, and their processor; 14818032 Canada Inc. and Aapastech Private Limited do the processing for itCustomer Data and Account Data of customers in the EU and the UKEstonia (Tornimäe tn 3 // 5 // 7, 10145 Tallinn; registry code 16453146)

Service sub-processors (Customer Data)

Sub-processors that process Customer Data
ProviderWhat it does for YOMData involvedLocation
Cloudflare, Inc.Hosting and compute (Workers, Pages, Durable Objects), databases (D1), object storage (R2), queues, key-value storage, analytics storage, DNS, TLS, custom domains for client portals, and AI inference for optional AI features (Workers AI)All Customer Data and Account DataGlobal network; United States and other countries
ResendTransactional email: scheduled reports, alerts, verification, password reset and billing noticesRecipient email addresses and the content of those emails, which for scheduled reports includes report dataUnited States

Account, billing and operations

These process information about account holders, not our customers’ analytics data.

Sub-processors for account, billing and operations
ProviderWhat it does for YOMData involvedLocation
Stripe, Inc. and affiliatesPayment processing and billing (outside India)Billing contact name, email, payment details and invoicesUnited States and other countries
Razorpay Software Private LimitedPayment processing for customers billed in IndiaBilling contact name, email, payment details and subscriptionsIndia
Google LLCGoogle sign-in, only if you choose itYour Google account email, name and identifierUnited States and other countries
Slack Technologies, LLCInternal operational alerts to our teamError messages and request paths; not intended to contain Customer DataUnited States

This website and enquiries

Our contact form runs on Tyashin, our own website platform. It relies on these providers.

Providers used by this website and the contact form
ProviderWhat it does for YOMData involvedLocation
Cloudflare, Inc.Hosting this website and the Tyashin platform that runs our contact form and serves its scriptsContact-form enquiries; technical request data, including visitors’ IP addressesGlobal network
MongoDB, Inc. (Atlas)Database for the Tyashin platform, which stores contact-form enquiriesName, email, company, messageUnited States or other regions
Twilio Inc. (SendGrid) or ResendEmails our team about new enquiries and sends any auto-replyName, email and messageUnited States

Destinations you choose are not sub-processors

When you connect a destination or connector, such as a webhook, Meta, Google Analytics, Google Cloud Storage, Amazon S3, BigQuery, Snowflake, Shopify, WooCommerce or Looker Studio, we send data there on your instructions. Those services are your own providers, governed by your agreements with them.

Changes and notice

We will give at least 30 days’ notice before a new sub-processor starts processing Customer Data, by updating this page and its date. To receive these notices by email, write to contact@aapastech.com with the subject “Sub-processor notices”. You may object as section 6 of the DPA describes.